The key data fields required upon registration are your name, address, email and or telephone number. These will be always made available to you should you require, and can be amended by you, in the absence of which you are more than welcome to contact us and we will do this on your behalf. We will always assist you the best we can.
We monitor the site traffic we attract, and establish the way in which customers have reached our website. This allows us to improve upon the service we provide. We use this information for our own intents and purposes only. In order for us to ascertain this information we record the pages you look at, however this data is not personally identifiable to you. This is only for us understanding our own marketing purposes and refining our strategy as a business.
Your personal information is processed on computers based in the United Kingdom, and such information is then keyed in on our customer relationship management system which is based on cloud technology.
If requested we will disclose any personal information we hold to a third party, if we are requested to do so by Law.
We cannot ensure that we will receive any emails you send nor can we offer any certainty that the confidential nature of which will be maintained during such transmission of.
Phoenix Estate Agency™ and www.phoenixestateagency.co.uk are the trading names of: Rain Properties Ltd whose registered number is 08513869 and registered office is 76 George Street, Manchester, OL1 1LS.
Should there be any disputes that arise from the use of our website and or our conduct then such dispute will be addressed by The Property Ombudsman Scheme. Or alternatively, or if you are not satisfied with such outcome then any such other legal dispute shall at all times be governed by the laws of England and Wales and the parties shall submit to the exclusive jurisdiction of the English Courts.
If you are visiting our website outside the UK, then you are automatically consenting to such information transferring across international borders.