Privacy Policy

Phoenix Estate Agency is committed to protecting your privacy.

A. About Us

B. Information Gathered and how it is used

C. What happens upon Registration

The key data fields required upon registration are your name, address, email and or telephone number. These will be always made available to you should you require, and can be amended by you, in the absence of which you are more than welcome to contact us and we will do this on your behalf. We will always assist you the best we can.

D. How the site is Monitored

We monitor the site traffic we attract, and establish the way in which customers have reached our website. This allows us to improve upon the service we provide. We use this information for our own intents and purposes only. In order for us to ascertain this information we record the pages you look at, however this data is not personally identifiable to you. This is only for us understanding our own marketing purposes and refining our strategy as a business.

E. Where information is Processed

Your personal information is processed on computers based in the United Kingdom, and such information is then keyed in on our customer relationship management system which is based on cloud technology.

F. Security

G. Disclosure for Legal Reasons

If requested we will disclose any personal information we hold to a third party, if we are requested to do so by Law.

H. Links to Third Parties

We have links with other websites as we feel they may have products or services or provide information that may be useful to you. However we accept no liability on the way in which they conduct their services. As such we strongly advise you check their privacy policy and content and satisfy yourself before you use or leave any details on their websites or with them, as their privacy policy may differ to ours.

I. Cookies Policy

We want to ensure that our users get the full advantage of our website that each section they log on to is engaging and provides a great user experience. We therefore use cookies to make sure we can distinguish users from one another. We are always looking to improve our website – we want all users to have a fantastic experience. To gain a more detailed understanding on the cookies we use and the way in which we use them, please click here Cookie Policy

J. Logging Files and Statistical Information